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Reviews

Patriot Heating & AC strives for customer satisfaction! We have many happy customers who would love to share their stories with you. Take a look and read all of our testimonials below. If you are ready to start your service, please call us today at (913) 359-3471.

"Here, I felt like I was dealing with professionals who cared about the quality, integrity, and longevity of their work as I do."

Our furnace died on New Year's Day, during a horrible cold spell. I'm pretty tough etc. I tried my best to figure it out/fix it myself, set contingency plans and put off calling anyone because I assumed I could not get any expert over the holiday weekend during extreme cold. When I finally took my friends' and co-workers' suggestion, Patriot Heating was here in an hour. They are local and awesome. Their team was extremely professional. Mike gave me fair bids (not cheap, fair) for repair steps we could test versus HVAC replacement. I opted for replacement and the team was here at 7 am in 4-degree weather on that Sunday morning. You should see their work. I am so impressed and have full faith in this team. They warranty their work as well. I usually get second and third bids; I'm a single Mom and contractors often note that and use and abuse it. Here, I felt like I was dealing with professionals who cared about the quality, integrity, and longevity of their work as I do. Highly recommend.

Adrienne G.
      "From reviewing options in a no-pressure environment to the selection, to the speed and ease of installation - these guys are top-notch and will have my business for years!"

      Absolutely the best experience! From reviewing options in a no-pressure environment to the selection, to the speed and ease of installation - these guys are top-notch and will have my business for years! Thanks so much for the great installation Jake, Mike, and Steve - I really appreciated you explaining it all and the great quality job you did on our new home A/C installation.

      Brad W.
      "Patriot offered better prices for the same exact name-brand units and SEER rating as well-known companies in the area. Jake, the company owner, was prompt and arrived with, and worked with his crew--leadership at its best!"

      Unexpected compressor failure on one of the hottest weeks this summer caused us the financial burden of a spur-of-moment new A/C system.  Patriot offered better prices for the same exact name-brand units and SEER rating as well-known companies in the area.  Jake, the company owner, was prompt and arrived with, and worked with his crew--leadership at its best!  Jake proved to be hugely knowledgeable--showing us a glaring mold problem on the inside cooling unit, in addition to several installation errors made by the previous company.  Jake offered but did not push or try to sell us mold remediation options.  Can't say enough good about Jake and his company, Patriot-- he's exactly what all homeowners want in knowledge, service and equipment value, and honesty and promptness.

      Andrew J.
      "The owner, Jake, really took the time to explain to us our options on repairing/ replacing. He was very knowledgeable and respectful."

      Patriot Heating & A/C is great! Our heating and air system was on its last leg, so to speak. We asked Patriot to come out and give us an analysis of our current system. The owner, Jake, really took the time to explain to us our options on repairing/ replacing. He was very knowledgeable and respectful. We ended up going with a new system. We are very satisfied with the whole experience, the quality product, and superb craftsmanship. Patriot Heating & A/C has a customer for life. I would highly recommend them.

      Denise K.
      "They replaced my water heater and sump pumps. They did such a great job!"

      They replaced my water heater and sump pumps. They did such a great job! They were efficient and competitively priced. I will definitely hire them, for future projects!

      Cindy W.
      "On installation day, Jake arrived with his crew right on time and installed/supervised the installation work, had all parts, and the work was done efficiently and timely."

      Jake and his crew were amazing! Patriot came highly recommended to us though we’d never previously heard of them. Jake (the owner) personally bid on the project and walked us through options for replacing the furnace/water heater, and air conditioner (as we had planned to replace them all at the same time as they were all 20+ years old, and had selected three companies from whom to receive a bid). He spent an hour with us, answered every question, and provided a quote in writing. Pricing was reasonable and fair. Once we decided on Patriot, we had an installation date within days. On installation day, Jake arrived with his crew right on time and installed/supervised the installation work, had all parts, and the work was done efficiently and timely. Warranty and rebate information was provided. We also had them install a whole-home humidifier and UV air cleaner. Every member of the Patriot team in our home that day was professional, personable, friendly, and knowledgeable. I appreciated their willingness to answer questions and ensure we were happy with our service. They left their workspace clean and clearly marked. I will recommend them to any family member, friend, or stranger any day of the week.

      Nichole E.
      "One of their guys, Cody, came out and got us up and running and did a thorough check of our system. He found some issues that made us decide to install a new system. It was easy and straightforward."

      AC went down while it was 95F+. Always a good time for these things to happen. One of their guys, Cody, came out and got us up and running and did a thorough check of our system. He found some issues that made us decide to install a new system. It was easy and straightforward. What’s separating Patriot from other companies, is that I have insurance coverage on the system that Cody and Jake are helping me navigate by providing photos and information that is helping me through that process. Insurance has already increased the initial settlement. I can’t show these guys enough gratitude for how they are helping me! 100% have earned my business and every referral from here on out!

      Kevin M.
      "They had been scheduled to come out three days later for installation but ended up squeezing us in after 1 day due to the cold weather rolling in without having to be asked. Mike and Cody did our installation, and we couldn't have asked for nicer or more p"

      We had our thermostat go out right as some terribly cold weather was rolling in, and Jake came out to our house to help us with an inspection and recommendations. Patriot had been out a couple of times previously to help us prolong and repair and we'd been very happy with their service and help. We ended up needing an entirely new HVAC system this time, and Jake gave us the best recommendations for our home's square footage and what our goals and budget were. We were able to not only get the best American Standard furnace, AC, and humidifier that we wanted, but also a wireless thermostat and air scrubber. They had been scheduled to come out three days later for installation but ended up squeezing us in after 1 day due to the cold weather rolling in without having to be asked. Mike and Cody did our installation, and we couldn't have asked for nicer or more professional people, they did an amazing job. I cannot recommend Patriot Heating & AC enough, they are absolutely honest and wonderful people, with tremendous value, and excellent quality of work!

      Audrey A.
      "We got several bids and Patriot was the lowest priced bid but that's not the only factor we considered. The owner, Jake is a wizard at HVAC."

      We got several bids and Patriot was the lowest priced bid but that's not the only factor we considered. The owner, Jake is a wizard at HVAC. The system they installed was all American made and the owner is a hardworking young military veteran who is running a great business. He personally answers his phone/texts and can take care of any emergency needs I might have (which with a brand new furnace/AC--it's going to be a while!). I can without a doubt say that I will be referring this company to others, that's how happy we have been with their service.

      Angela C.
      "I can count on Jake to answer my call or text any time and come out asap. I love the fact that he keeps on me about my maintenance appointments because honestly, I would forget, and then my warranty would be out of date."

      I really can't say enough great things about Patriot.  I used Jake to install a new furnace and AC about 5 or 6 years ago when he was just getting started.  I was so impressed that back then, even as a one-man show just getting started, he was so professional, had a professional-looking truck and forms and shirts.  I've seen some guys who are just starting with a magnet slapped on an old truck.  Anyway, at the time they were the 3rd or 4th bid and were the lowest, add that to the first impression and I was sold.  Jake did a great job.  I've had him back every year, twice a year for maintenance and he now has a tech named Mike who works for him.  Mike is equally great.  Very professional.  We've had some issues that needed repairs (luckily covered under my warranty since I do the maintenance) and they have all been handled promptly.  I can count on Jake to answer my call or text any time and come out asap.  I love the fact that he keeps on me about my maintenance appointments because honestly, I would forget, and then my warranty would be out of date.  I highly recommend Patriot to everyone who asks (and many who don't!)

      Laurel S.
      "Quick Response. The furnace was repaired and working within 2 hours of me calling them."

      Quick response. Very professional and honest. The furnace was repaired and working within 2 hours of me calling them. Extremely fair pricing.

      Trent L.
      "Not only was it the best price, but we also could not have had a better installation experience. Jake was great to work with, professional, friendly, and knowledgeable."

      I highly recommend Patriot Heating and AC. We research everything before we purchase and Patriot came in lower with all the same equipment. They pass on manufacturer's discounts, unlike other companies. Not only was it the best price, but we also could not have had a better installation experience. Jake was great to work with, professional, friendly, and knowledgeable.

      Victoria D.
      "Just go with them Jake Mike Gabe and Cody will get you taken care of."

      Professional, punctual, reliable. Just go with them Jake Mike Gabe and Cody will get you taken care of.

      Bryce M.
      "He came two weeks prior to the scheduled installation date on his day off because our water heater had gone out."

      Patriot just installed a full new AC system and Water Heater! It was great working with them! Very fair price! And he came two weeks prior to the scheduled installation date on his day off because our water heater had gone out.

      Melanie T.
      "We purchased 2 new HVAC systems and 2 hot water heaters for our home. We spoke with 3 companies, and I am confident we chose the best!"

      Jake (the owner) and Mike are great! Knowledgeable, on time, trustworthy, neat, responsive. I could go on and on. We purchased 2 new HVAC systems and 2 hot water heaters for our home. We spoke with 3 companies, and I am confident we chose the best! Jake is a veteran and owns a small business. Both of which we like to support. He uses all American-made parts and gave us the best (beyond the manufacturers) warranty. Our units were installed in warm weather, so when it got cold and the humidifiers didn't work, Jake was right back to take care of it. (Was just a wiring issue) I highly recommend Jake and his team. I'm looking forward to seeing them again in the spring when they come to do maintenance.

      Shelley P.
      "No BS from these guys they tell you what's wrong and what needs to be fixed and what can wait."

      Jake was amazing his guys moved their schedule around to get me heat as my furnace was dead. No BS from these guys they tell you what's wrong and what needs to be fixed and what can wait. There very knowledgeable about what they're offering and I'll refer them to others that have HVAC needs.

      Chris N.
      "Friendly, knowledgeable, clean, competitive pricing!"

      Friendly, knowledgeable, clean, competitive pricing! We have 2 furnaces and air conditioners in our house. Just had the first set replaced. Will definitely use them for the second set!

      Joanne H.
      "Jake took the time to explain our options and was very professional and knowledgeable. The next morning Mike and his crew were here with the new unit."

      Our furnace decided to quit during the coldest night in forever! I called Jake and he was willing to come out during the night but we waited till morning. He was here first thing and realized the furnace was beyond repair. Jake took the time to explain our options and was very professional and knowledgeable. The next morning Mike and his crew were here with the new unit. They were very mannerly, and professional and cleaned up after themselves! It was a nasty, cold, slushy morning outside and they were very considerate of our house by putting down blankets, etc. Jake checked in on us during and after to make sure all was going ok! Definitely recommend them!

      Alesia M.
      "Cleaned up work area inside and out as expected, and followed up after to ensure AC unit was functioning correctly."

      Great attention to detail during installation, knowledgeable staff. Cleaned up work area inside and out as expected, and followed up after to ensure AC unit was functioning correctly. Came a day earlier than promised. Installation was far better than the original unit. Thanks, guys!

      Laura A.